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Company intelligence

Company intelligence that is never out of date.

We connect your documents, systems and records through SmartRetriever, so your people get answers from what the organisation knows today, with the source shown and only what each person is allowed to see.

At least 3x improvement on the process we take on, with our fee tied to it.

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Today and rebuilt

The problem

A desk piled high with files and folders
Today

Company knowledge lives in many places. Policies in SharePoint, proposals in Google Docs, records in line-of-business systems. People spend hours looking for the latest version, and generic AI tools answer from whatever they were given, not from what is current.

An answer without a source cannot be trusted, and an answer from last quarter’s document can be worse than no answer at all.

A smiling woman on her phone while working on a laptop in a bright office
Rebuilt

Answers from your documents, systems and records through SmartRetriever, current, cited and permission-aware.

The work, rebuilt

What we build

  • 01

    Connected sources

    SharePoint, OneDrive, Google Docs, a website plugin and the systems behind your processes, brought into one engine.

  • 02

    Answers that stay current

    We keep the index in step with your sources, so answers reflect the current version rather than a snapshot.

  • 03

    Permission-aware by default

    People only get answers from documents they are already allowed to open. Permissions come from your existing systems.

  • 04

    Every answer shows its working

    Each answer comes with the exact passages it used, and a record of who asked and what was searched.

Four steps

How it works

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  1. Step 1

    Connect

    We connect the sources that matter first and map who can see what.

  2. Step 2

    Index

    Documents are split into passages and indexed three ways, by meaning, by exact terms and by the connections between them.

  3. Step 3

    Answer

    Each question is answered from the right context for the person asking, with the sources shown.

  4. Step 4

    Grow

    Start with a website assistant or one team, then add sources and processes on the same engine.

3×
At least 3x

What 3x is measured against

For company intelligence, 3x is measured on how long it takes your people to find a trusted answer, or how many questions a team can resolve in a day, against the baseline we agree before we start.

At least 3x improvement on the process we take on, with our fee tied to it.

Safe by design

Controls and governance

  • A person in charge

    Every system we build keeps a person in charge of the outcome, and every action is logged.

  • Data protected first

    Data is classified and protected before any model sees it, and access follows each user.

  • Your cloud, in country

    Built on Microsoft Azure. Deploy in Sendient’s tenant or your own Azure, AWS or Google Cloud, with data kept in-country.

  • Never trained on your data

    We never train models on your data. What you share stays yours.

Sendient holds Cyber Essentials Plus, ISO 27001, ISO 9001 and Investors in People. See our certifications

Cyber Essentials PlusISO 27001ISO 9001Investors in People

In progress ISO/IEC 42001 (AI management systems): Stage 1 complete.

See it working

Built by Sendient

  • Used in this serviceSmartRetriever

    SmartRetriever is the engine behind this service.

    See SmartRetriever →
  • SmartAssessor

    Testing, inspection and compliance. Any standard, more than 100 integrations and a mobile app for inspections on site.

    See SmartAssessor →
  • SmartEducator

    For schools, universities and professional bodies. Marks written and typed work, detects AI, tailors learning and runs oral assessment in Teams.

    See SmartEducator →
  • SmartRecruits

    Agent-led interviews in Teams, CV and job matching on meaning, screening and shortlisting, working around the clock.

    See SmartRecruits →
Good to know

Questions

Something else on your mind? Ask us directly and a person will reply.

Ask a question

Which sources can you connect?

SharePoint, OneDrive and Google Docs, a WordPress plugin or web bot for your website, and the systems behind your processes. We start with the sources that matter most to the first use case.

How do you stop people seeing documents they should not?

Access follows the user. People only get answers from documents they are already allowed to open, with permissions taken from your existing systems.

How do answers stay up to date?

We keep the index in step with your sources, so the engine answers from the current version, and every answer shows the passages it used so people can check it.

Is our data used to train models?

No. We never train models on your data.

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  • AI strategy and governance

    Direction, policy and controls for AI, proven on a real process so your board and your people can trust it.

    Read more →
  • Assessment as a service

    The checks your experts make every day, done by AI that shows its evidence, with a person confirming every outcome.

    Read more →

Tell us the process you want to change.

At least 3x improvement on the process we take on, with our fee tied to it.

Start a conversationsolutions@sendient.ai
Sendient Sendient is an AI consultancy. We redesign how work gets done and build the systems that run it.
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Contact solutions@sendient.ai+44 1926 811777
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