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AI strategy and governance

AI strategy and governance that leads to working systems.

Most AI strategies stop at a slide deck. We set the direction, the policies and the controls, then prove them on a real process, so your board, your security team and your people can trust what comes next.

At least 3x improvement on the process we take on, with our fee tied to it.

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Today and rebuilt

The problem

Two colleagues going over paperwork in a modern office
Today

Organisations are told to adopt AI quickly and safely at the same time. Staff use chat tools without guidance, security teams worry about where data goes, and leaders cannot see which uses are worth the risk.

A strategy written in isolation does not fix that. It has to be tested against a real piece of work, with real data, real permissions and a person accountable for every outcome.

An executive team discussing a presentation in a boardroom
Rebuilt

Direction, policy and controls for AI, proven on a real process so your board and your people can trust it.

The work, rebuilt

What we build

  • 01

    An AI strategy tied to outcomes

    A short list of the processes where AI changes the work itself, ranked by value and risk, with the measure we will use to prove each one.

  • 02

    Governance you can operate

    Owners, limits, approval points and model testing written as working policy, so agents can run safely and every decision has a named person behind it.

  • 03

    Privacy and security by design

    Data is classified and protected before any model sees it, access follows each user, and every answer is logged.

  • 04

    Culture and adoption

    The people side of becoming AI native. What each role becomes, how teams are trained and how they stay in charge of the work.

Four steps

How it works

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  1. Step 1

    Look

    We walk through how the work happens today and where the risk sits.

  2. Step 2

    Decide

    We agree the first process, the guardrails and the measure of success with you.

  3. Step 3

    Prove

    We build that first process inside the controls, so the strategy is tested, not assumed.

  4. Step 4

    Scale

    We hand over the policy, the playbook and the evidence, and help you take on the next process.

3×
At least 3x

What 3x is measured against

For strategy work, 3x is measured on the first process we prove together, such as the time from request to decision or the cost per case, against the baseline we agree before we start.

At least 3x improvement on the process we take on, with our fee tied to it.

Safe by design

Controls and governance

  • A person in charge

    Every system we build keeps a person in charge of the outcome, and every action is logged.

  • Data protected first

    Data is classified and protected before any model sees it, and access follows each user.

  • Your cloud, in country

    Built on Microsoft Azure. Deploy in Sendient’s tenant or your own Azure, AWS or Google Cloud, with data kept in-country.

  • Never trained on your data

    We never train models on your data. What you share stays yours.

Sendient holds Cyber Essentials Plus, ISO 27001, ISO 9001 and Investors in People. See our certifications

Cyber Essentials PlusISO 27001ISO 9001Investors in People

In progress ISO/IEC 42001 (AI management systems): Stage 1 complete.

See it working

Built by Sendient

  • Used in this serviceSmartRetriever

    SmartRetriever shows permission-aware answers, with every source shown and every query logged.

    See SmartRetriever →
  • SmartAssessor

    Testing, inspection and compliance. Any standard, more than 100 integrations and a mobile app for inspections on site.

    See SmartAssessor →
  • SmartEducator

    For schools, universities and professional bodies. Marks written and typed work, detects AI, tailors learning and runs oral assessment in Teams.

    See SmartEducator →
  • SmartRecruits

    Agent-led interviews in Teams, CV and job matching on meaning, screening and shortlisting, working around the clock.

    See SmartRecruits →
Good to know

Questions

Something else on your mind? Ask us directly and a person will reply.

Ask a question

Do we need an AI strategy before we start building?

No. We start with one process and use it to shape the strategy, so the policy reflects how AI really behaves in your organisation rather than how it might.

How do you handle data protection and security?

Data is classified and protected before any model sees it, and access follows each user. Built on Microsoft Azure. Deploy in Sendient’s tenant or your own Azure, AWS or Google Cloud, with data kept in-country. We never train models on your data.

Which certifications does Sendient hold?

Sendient holds Cyber Essentials Plus, ISO 27001, ISO 9001 and Investors in People.

How is the fee tied to the result?

Before work starts we agree the measure and the baseline with you. Our proposition is at least 3x improvement on the process we take on, with our fee tied to it.

Related services

  • AI process automation

    Manual processes rebuilt around agents that pull from your systems, with a person signing off what matters.

    Read more →
  • Company intelligence

    Answers from your documents, systems and records through SmartRetriever, current, cited and permission-aware.

    Read more →
  • The AI software factory

    Software built to a precise specification by agents in parallel workstreams, with every change reviewed and tested.

    Read more →

Tell us the process you want to change.

At least 3x improvement on the process we take on, with our fee tied to it.

Start a conversationsolutions@sendient.ai
Sendient Sendient is an AI consultancy. We redesign how work gets done and build the systems that run it.
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