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SmartRetrieverSmartRetrieverBuilt by Sendient

Answers from everything your people are allowed to see, with the source shown.

SmartRetriever is Sendient’s ingestion and retrieval engine as a product. It combines vector, keyword and graph retrieval so each answer draws on the right context for the person asking. Use it on your website through a WordPress plugin or web bot, across SharePoint, OneDrive and Google Docs, or inside your own processes.

The right context for each person, department, location and country, every time, with security and privacy built in.

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Privacy and security, built in

Private and secure by design. Never used for training.

Personalised inference only works if people trust what goes in. So privacy and security shape every part of SmartRetriever, from how documents are stored to who can see each answer.

  • No training on your dataYour documents, questions and answers are never used to train any model, ours or anyone else’s.
  • Access follows the userPeople only get answers from documents they are already allowed to open. Permissions come from your existing systems.
  • Encrypted and loggedData is encrypted in transit and at rest, you choose where it is processed, and every query and answer is logged.
Same question“What is my approval limit?”
Finance managercan see Finance policy · DelegationsUp to the finance limit, with a second signer above it.
Sales leadcan see Sales policy · DelegationsDiscounts within the sales band. Larger deals go to finance.
Each answer is built only from what that person is allowed to open.
Built by Sendient

Our knowledge work, as a product.

SmartRetriever is the engine behind our knowledge and data workflows service. We built it for organisations whose knowledge is spread across documents, systems and records, and who need answers people can check.

It starts as a website assistant and grows into the core of how your people find things, with the same permissions and audit trail at every step.

Company intelligence →

Point SmartRetriever at your documents.

Talk to us about your sources, your permissions and what people need to ask.

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