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AI integration

AI integration that connects your systems to AI, safely.

AI integration is how your systems become useful to AI. We connect your email, calendar, Teams, documents and line of business systems to agents through MCP and APIs, with identity, least privilege and a record of every action.

At least 3x improvement on the process we take on, with our fee tied to it.

Start a conversationSee how it works →
What will be running

An agent connected to your systems, under your rules.

  • The working thing

    An agent and an MCP server connected to your systems, reading what they are allowed to read and acting only where you approve.

  • Where it runs

    Inside your own Azure tenancy, using your identity, with permissions and an audit log.

  • How it is measured

    On the process the connection serves, such as the time from request to completion, against a baseline agreed first. Our fee is tied to at least 3x.

The offer

AI integration, one connection done properly.

We connect one set of systems to an agent, governed from the start, and prove it on a real process.

What is included

  • An MCP server or API connection to the systems you choose
  • Identity and permissions that follow each user
  • Read access first, with write actions behind approval
  • An audit trail of every call
  • Testing against real cases

What you provide

  • The systems to connect, and the owner of each
  • A service identity with the access agreed
  • A named security contact

What you are left with

  • A working, governed connection
  • Documentation of what the agent can and cannot do
  • An audit log you can search
  • A pattern for the next system
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Today and rebuilt

Why AI sits outside your systems

A team planning at a whiteboard covered in notes
Today

Most AI tools sit outside your systems. People copy text in and out, and the agent cannot see the record it is meant to help with.

Connecting an agent to a real system is a security decision. It needs identity, limits and a record, or it should not happen.

A woman working on a laptop at home
Rebuilt

Your email, calendar, Teams, documents and business systems connected to AI through MCP and APIs, safely.

How it connects

Your people, an agent and your systems, inside your own tenancy

Your peopleA person in Teams or a browserAn agent acting for them
Inside your Azure tenancy
Agent and MCP server
PermissionsApprovalsAudit log
Your systemsEmail and calendarDocumentsCRM, finance and HR
A person, or an agent acting for them, asks for something. The request goes to an agent and an MCP server running inside your own Azure tenancy. Permissions, approvals and an audit log sit on that path. The server then reads from or acts on your systems, one connection at a time.
Systems we have connected

Connections we run in our own products

These connections run today in Sendient’s own products.

  • SharePoint and OneDrive

    Documents indexed and kept in step, with permissions taken from the source.

  • Google Docs

    Connected as a source, alongside Microsoft files.

  • WordPress

    A plugin or web bot that puts answers on a website.

  • Microsoft Teams

    Agents join calls as participants, for meetings, interviews and oral assessment.

  • Calendars

    Meetings scheduled and follow ups booked.

  • More than 100 integrations

    SmartAssessor connects to more than 100 systems.

What we connect

Personal systems and line of business systems

MCP and APIs are the method. We use a system’s own API where it has one, and an MCP server where an agent needs a clean, governed way to use it.

  • Personal systems

    Email, calendar and Teams, so an agent can schedule, prepare and follow up on a person’s behalf.

  • Line of business systems

    CRM, finance and HR, so agents read the record and update it only where a person has approved.

Security and permissions

Least privilege, with a person approving what changes

  • 01

    Identity

    Agents act as a known identity, tied to a person or a service, never as a shared login.

  • 02

    Least privilege

    Each connection gets the smallest access that does the job.

  • 03

    Read first, write on approval

    Reading is allowed by default. Writing to a system needs an approved action.

  • 04

    Audit trail

    Every call, source and action is logged, with who asked and what happened.

  • 05

    Human approval

    A person approves actions that change a record, send a message or commit money.

The work, rebuilt

What AI integration includes

  • 01

    MCP servers

    One governed way for an agent to use a system.

  • 02

    API connections

    Direct connections where a system’s own API is the better route.

  • 03

    Identity and permissions

    Access follows each user and each agent, with least privilege.

  • 04

    Logging and approval

    Every action recorded, with approval where it counts.

Four steps

How it works

Start a conversation →
  1. Step 1

    Choose

    We agree the systems and the process they serve.

  2. Step 2

    Secure

    We settle identity, permissions and limits with your security team.

  3. Step 3

    Connect

    We build and test the connection on real cases.

  4. Step 4

    Run

    It goes live with every action logged and a person in charge.

Run and improve. After go live we keep the work running and keep improving it with you.

3×
At least 3x

What 3x is measured against

For integration, 3x is measured on the process the connection serves, such as the time from request to completion or the number of manual steps, against the baseline we agree first.

At least 3x improvement on the process we take on, with our fee tied to it.

How we charge →
Proof from our own products

Integrations running in our own products.

These are Sendient’s own products, and the connections are ones we run ourselves.

  • Our own product

    SmartRetriever

    Gives answers from your documents and systems, current, cited and permission aware, with every source shown and every query logged.

  • Our own product

    SmartAssessor

    Checks evidence against any standard, clause by clause, and shows the exact evidence behind every finding. A qualified person confirms every outcome.

  • Our own product

    SmartEducator and SmartRecruits

    Both run agents in Microsoft Teams, which join calls as participants for oral assessment and first interviews.

Safe by design

Controls and governance

  • A person in charge

    Every system we build keeps a person in charge of the outcome, and every action is logged.

  • Data protected first

    Data is classified and protected before any model sees it, and access follows each user.

  • Your cloud, in country

    Built on Microsoft Azure, in Sendient’s tenant or your own, with data kept in-country.

  • Never trained on your data

    We never train models on your data. What you share stays yours.

Sendient holds Cyber Essentials Plus, ISO 27001, ISO 9001 and Investors in People. See our certifications

Cyber Essentials PlusISO 27001ISO 9001Investors in People
See it working

Integrations in our own products

  • SmartAssessor

    Testing, inspection and compliance. Any standard, more than 100 integrations and a mobile app for inspections on site.

    See SmartAssessor →
  • SmartEducator

    For schools, universities and professional bodies. Marks written and typed work, detects AI, tailors learning and runs oral assessment in Teams.

    See SmartEducator →
  • SmartRecruits

    Agent-led interviews in Teams, CV and job matching on meaning, screening and shortlisting, working around the clock.

    See SmartRecruits →
  • SmartRetriever

    The right context for every person, department, location and country, with security and privacy built in.

    See SmartRetriever →
Good to know

Questions

Something else on your mind? Ask us directly and a person will reply.

Ask a question

What is MCP?

The Model Context Protocol, an open way for an AI agent to use a system. We run an MCP server in front of your system, so the agent can only do what you allow.

Is it safe to connect an agent to our systems?

It can be, with identity, least privilege, approvals and an audit log. That is what we build, and your security team can see every action.

Do you need to change our systems?

No. We use the APIs and connectors your systems already have.

How is the fee tied to the result?

We agree a measure and a baseline for the process the connection serves. Our fee is tied to at least 3x improvement on it.

Start here

Tell us the process you want to change.

Tell us which systems you want AI to reach. A person at Sendient will reply with how we would connect them safely.

At least 3x improvement on the process we take on, with our fee tied to it.

or email solutions@sendient.aior call +44 1926 811777

Your message has been sent.

Thank you, . A person at Sendient will reply to your work email.

Related services

  • AI knowledge base

    An AI knowledge base powered by SmartRetriever, our own product, with vector and graph RAG, cited answers and permission-aware access.

    Read more →
  • Azure AI consultancy

    AI built on Microsoft Azure in your own tenancy, hosted in the UK, with models, retrieval and agents measured on one process.

    Read more →
  • AI agents

    AI agents that do the work in your systems, with a person signing off what matters and every action logged.

    Read more →

Start with one process.

At least 3x improvement on the process we take on, with our fee tied to it.

Start a conversationsolutions@sendient.ai+44 1926 811777
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Contact solutions@sendient.ai+44 1926 811777
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