Skip to content
Sendient Sendient
Home Services How we work Products For partners About
Start a conversation
Home / Services / First Workflow Live
First Workflow Live

Working AI in your business, with your first workflow live.

First Workflow Live is working AI on one real workflow. We rebuild it around agents and put it to work on your own data, with a person signing off what matters. You see the result measured against a baseline you agreed before we started.

At least 3x improvement on the process we take on, with our fee tied to it.

Start a conversationSee how it works →
What will be running

First Workflow Live, working AI on one workflow.

  • The working thing

    One real workflow, rebuilt around agents and running in your business, with a person signing off what matters.

  • Where it runs

    In your own Azure, on your own data. Nothing is used to train a model, and every action is logged.

  • How it is measured

    A baseline is agreed first, such as time per case, cases per person or request to completion. Our fee is tied to at least 3x on that measure.

The offer

One workflow, live.

One scope, one workflow and one measure. We build it, your people use it, and we show the result against the baseline.

What is included

  • A baseline agreed in writing
  • The workflow rebuilt around agents on your own data
  • Connections to the systems the workflow needs
  • Approval points where a person signs off
  • A log of every action
  • A handover so your team can run it

What you provide

  • A named workflow owner
  • Access to the data and systems it uses
  • People who do the work today, to test it with

What you are left with

  • A live workflow doing real work
  • The measured result against the baseline
  • A specification and documentation
  • A plan for the next workflow
Start a conversation
Today and rebuilt

Why AI pilots stall

A woman working through documents and a computer in an office
Today

Pilots are easy to start and hard to finish. A demonstration runs on clean data, a chat tool helps one person, and nothing changes in how the work actually gets done.

The first workflow matters because it makes everything after it cheaper. It proves the data, the permissions, the controls and the measure on something real.

A smiling woman on her phone while working on a laptop in a bright office
Rebuilt

One real workflow, rebuilt around agents and running on your own data, measured against a baseline you agree first.

The pattern, in our own product

The agent checks, the evidence is shown, a person confirms

SmartAssessor is our own product. It is the pattern we build into your first workflow.

  • 01

    The agent reads and checks

    It reads the evidence and checks it against the rules your expert uses.

  • 02

    The evidence is shown

    Each finding links to the passage or figure that decided it, highlighted on the original.

  • 03

    A person confirms

    A qualified person reviews the draft, changes it if needed and signs it off.

Good first workflows

Work that is mostly reading, checking and chasing

  • Checking

    Invoices against contracts, CVs against a job specification, claims against a policy.

  • Answering

    Questions from staff or customers answered from your own documents, with the source shown.

  • Chasing

    Approvals, reminders and follow ups that now wait for a person to remember.

  • Writing up

    Reports, meeting notes and case notes drafted for a person to review.

After the first

Run it, improve it, then take the next one

Once the first workflow is live the next one is quicker. The data connections, the controls and the way we measure already exist. We run and improve the first, then choose the next from the ranked list.

The work, rebuilt

What First Workflow Live delivers

  • 01

    A workflow chosen and scoped

    One process, one owner and one measure.

  • 02

    Rebuilt around agents

    Agents read, check and draft. A person signs off what matters.

  • 03

    Live on your data

    Running in your own Azure on your own data, not a demonstration.

  • 04

    Measured and handed over

    The result against the baseline, and a team able to run it.

Four steps

How it works

Start a conversation →
  1. Step 1

    Agree

    We pick the workflow and agree the baseline and the measure.

  2. Step 2

    Build

    We build it to a written specification, on your own data.

  3. Step 3

    Go live

    Your people use it on real cases, with every action logged.

  4. Step 4

    Run and improve

    We compare with the baseline, improve it and plan the next.

Run and improve. After go live we keep the work running and keep improving it with you.

3×
At least 3x

What 3x is measured against

For the first workflow, 3x is measured on the workflow itself. That is time per case, cases per person, or request to completion, whichever matters most to you, against the baseline we agree before we start. Your people work about 8 hours a day. An agent on a loop runs 24 hours a day. That is where the 3x comes from.

At least 3x improvement on the process we take on, with our fee tied to it.

How we charge →
Proof from our own products

Our own products already do this work.

Each of these is Sendient’s own product, doing one job with a person in charge.

  • Our own product

    SmartAssessor

    Checks evidence against any standard, clause by clause, and shows the exact evidence behind every finding. A qualified person confirms every outcome.

  • Our own product

    SmartRecruits

    Runs first interviews in Microsoft Teams, matches CVs to jobs on meaning and screens candidates, with people making every hiring decision.

  • Our own product

    SmartEducator

    Marks written and typed work against your rubric, drafts feedback for the teacher to review, and runs oral assessment in Microsoft Teams.

Safe by design

Controls and governance

  • A person in charge

    Every system we build keeps a person in charge of the outcome, and every action is logged.

  • Data protected first

    Data is classified and protected before any model sees it, and access follows each user.

  • Your cloud, in country

    Built on Microsoft Azure, in Sendient’s tenant or your own, with data kept in-country.

  • Never trained on your data

    We never train models on your data. What you share stays yours.

Sendient holds Cyber Essentials Plus, ISO 27001, ISO 9001 and Investors in People. See our certifications

Cyber Essentials PlusISO 27001ISO 9001Investors in People
See it working

Working AI we already run

  • SmartAssessor

    Testing, inspection and compliance. Any standard, more than 100 integrations and a mobile app for inspections on site.

    See SmartAssessor →
  • SmartEducator

    For schools, universities and professional bodies. Marks written and typed work, detects AI, tailors learning and runs oral assessment in Teams.

    See SmartEducator →
  • SmartRecruits

    Agent-led interviews in Teams, CV and job matching on meaning, screening and shortlisting, working around the clock.

    See SmartRecruits →
  • SmartRetriever

    The right context for every person, department, location and country, with security and privacy built in.

    See SmartRetriever →
Good to know

Questions

Something else on your mind? Ask us directly and a person will reply.

Ask a question

What do we have at the end?

One real workflow, live and doing real work on your own data, with a measured result against the baseline.

Does our data leave our environment?

It runs in your own Azure. Built on Microsoft Azure, in Sendient’s tenant or your own, with data kept in-country. We never train models on your data.

What if it falls short of 3x?

Our fee is tied to the result, so we have every reason to choose a workflow that can reach it and to say so early if it cannot.

Who does the work?

Sendient builds it with your people. Agents build to a written specification, every change is reviewed and tested, and your team learns to run it.

Start here

Tell us the process you want to change.

Tell us the workflow you would start with. A person at Sendient will reply with how a first workflow live would run for you.

At least 3x improvement on the process we take on, with our fee tied to it.

or email solutions@sendient.aior call +44 1926 811777

Your message has been sent.

Thank you, . A person at Sendient will reply to your work email.

Related services

  • AI readiness review

    A short, fixed review that ranks your processes, picks the first and shows it working on your own data.

    Read more →
  • AI consultancy

    An AI consultancy that builds what it recommends, with a working first workflow and its fee tied to the result.

    Read more →
  • AI implementation

    AI implementation one department at a time, with one workflow, one scope, one fee basis and one acceptance test.

    Read more →

Start with one process.

At least 3x improvement on the process we take on, with our fee tied to it.

Start a conversationsolutions@sendient.ai+44 1926 811777
Sendient Sendient is an AI consultancy. We redesign how work gets done and build the systems that run it.
Sendient ServicesHow we workAboutCertificationsContact
Services Start hereConnectBuildAdviseReady-made services
Work with us How we chargeFor partnersLondon
Products SmartAssessor ↗SmartEducator ↗SmartRetrieverSmartRecruits
Contact solutions@sendient.ai+44 1926 811777
Sendient Limited
Stoneythorpe Hall, Leamington Road
Southam, Warwickshire CV47 2DL
LinkedIn ↗YouTube ↗
© 2026 SENDIENT LIMITED, registered in England and Wales, company number 14051013, VAT number GB445156104. Registered office: Stoneythorpe Hall, Leamington Road, Southam, Warwickshire, CV47 2DL.
PrivacyCookiesTermsCookie settings

We use cookies for analytics, advertising and remarketing, including Google Ads conversion tracking and remarketing. Accept to allow them, or Reject to keep them off. Until you choose, our Google tag runs without cookies. Cookie policy